What Information Do We Collect?
We collect information that you voluntarily provide to us when you register an account, place an order, subscribe to our newsletter, contact us, or otherwise interact with our website. This information may include your name, email address, phone number, shipping address, billing address, payment information, and any other information you choose to share with us.
We also collect information automatically when you access or use our website. This information may include your IP address, browser type, device type, operating system, referring URL, pages visited, time spent, and other statistical data. We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device and allow us to recognize you and remember your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.
How Do We Use Your Information?
We use your information for various purposes, such as:
- To process and fulfill your orders and provide you with customer service.
- To communicate with you about our products, services, offers, promotions, and events
- To personalize your experience and tailor our website to your interests and needs
- To improve our website, products, services, and marketing strategies
- To prevent fraud, detect security breaches, and protect our rights and property
- To comply with legal obligations and enforce our terms and conditions
How Do We Share Your Information?
We do not sell or rent your personal information to third parties. We may share your information with trusted partners who help us provide our services to you. These partners include:
Payment processors who process your payments and transactions
Shipping carriers who deliver your orders
Marketing platforms who send you emails and newsletters on our behalf
Analytics providers who help us measure and improve our website performance
Security providers who help us protect our website and data
These partners are contractually obligated to keep your information confidential and secure and to use it only for the purposes for which we disclose it to them.
We may also share your information with law enforcement agencies or other authorities if required by law or if we believe it is necessary to protect our rights or property or the safety of others.
What Are Your Rights?
- You have certain rights regarding your personal information, such as:
- The right to access and correct your information
- The right to request the deletion or restriction of your information
- The right to object to or withdraw your consent for certain uses of your information
- The right to receive a copy of your information in a portable format
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the contact details below. We may ask you to verify your identity before fulfilling your request.
How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, password protection, and other security technologies to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes for which we collect it or as required by law. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy.
How Do We Update This Policy?
We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website or services after the updated policy is posted constitutes your acceptance of the changes.
How To Contact Us?
If you have any questions or concerns about this policy or our privacy practices, please contact us using the following details:
Shaml by Shamala
Address: FPL Dolmen Mall, Clifton
FPL Giga Mall
Email: info@shamlbyshamala.com
Phone: +92 336 2578089
This policy was last updated on 13/10/2023.