These terms and conditions (“Terms”) govern your access to and use of the website and products (“Website”) provided by Shaml by Shamala (“we”, “us”, or “our”). By using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website.
Account Registration
Orders and Payments
When you place an order through our Website, you agree to pay the price and any applicable taxes and shipping fees for the products you purchase. We reserve the right to accept or reject your order for any reason. We will confirm your order by email once we accept it. Your order is not complete until we receive your payment in full. We may cancel your order if we do not receive your payment within a reasonable time.
We accept various payment methods, such as credit cards, debit cards, PayPal, and other online payment services. You are responsible for ensuring that your payment method is valid and has sufficient funds to cover your order. You authorize us to charge your payment method for the total amount of your order. We use third-party payment processors to process your payments. We are not liable for any errors, delays, or failures in the processing of your payments. We will ship your order to the address you provide when placing your order.
We will provide you with a tracking number once we ship your order. We are not responsible for any delays, damages, or losses in the delivery of your order due to causes beyond our control, such as weather, natural disasters, strikes, customs, or carrier issues.
Returns and Refunds
We want you to be satisfied with your purchase from us. If you are not happy with the products you receive, you may return them to us within 14 days of delivery for a full refund or exchange, subject to the following conditions:
- The products must be unused, unworn, unwashed, undamaged, and in their original packaging with all tags and labels attached.
- The products must be accompanied by a proof of purchase, such as a receipt or invoice.
- The products must be returned at your own expense and risk. We recommend that you use a trackable and insured shipping service.
- The products must be returned to the address we specify when you contact us for a return authorization.
We will inspect the returned products and process your refund or exchange within 14 days of receiving them. We will refund you using the same payment method you used when placing your order. We will not refund any shipping fees or taxes that you paid for your order.
We reserve the right to refuse any returns or refunds that do not meet these conditions or that are otherwise abusive or fraudulent.
Product Information
We try to provide accurate and complete information about our products on our Website, such as descriptions, images, prices, sizes, colors, and availability. However, we do not guarantee that our product information is error-free or that the products will meet your expectations or needs. The actual appearance and quality of the products may vary from the images and descriptions on our Website due to various factors, such as monitor settings, lighting conditions, manufacturing variations, and human errors. We reserve the right to correct any errors or inaccuracies in our product information at any time without prior notice.
Intellectual Property Rights
We own or have the right to use all intellectual property rights in our Website and our products, such as trademarks, logos, designs, images, texts, sounds, videos, software, and other materials. You acknowledge and agree that these intellectual property rights are our exclusive property and that you have no right to use them without our prior written consent.
You may access and use our Website and our products only for your personal and non-commercial purposes. You may not copy, reproduce, modify, distribute, sell, rent, lease, license, transfer, display, perform, create derivative works from, or otherwise exploit our Website or our products without our prior written consent.
You may not use any automated means or methods to access or use our Website or our products without our prior written consent.
You may not use our Website or our products in any way that infringes or violates our intellectual property rights or any third party’s intellectual property rights.
User Content
Some of our Website may allow you to submit, post, upload, share, or otherwise make available content on our Website (“User Content”), such as reviews, comments, feedback, suggestions, questions, photos, videos, or other materials. You are solely responsible for your User Content and the consequences of submitting or posting it on our Website. You represent and warrant that:
- You own or have the right to use your User Content and to grant us the rights to use it as described in these Terms.
- Your User Content does not infringe or violate any intellectual property rights or other rights of any third party.
- Your User Content is not unlawful, harmful, abusive, defamatory, obscene, hateful, harassing, threatening, invasive of privacy, or otherwise objectionable.
- Your User Content does not contain any viruses, malware, or other harmful or malicious code.
By submitting or posting your User Content on our Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, sublicensable, and transferable license to use, reproduce, modify, distribute, sell, rent, lease, license, transfer, display, perform, create derivative works from, and otherwise exploit your User Content for any purpose and in any media and format. You also waive any moral rights or other rights in your User Content that you may have.
We do not endorse or guarantee the accuracy, quality, or reliability of any User Content. We do not pre-screen or monitor all User Content. We reserve the right to review, edit, remove, or disable access to any User Content at any time and for any reason without prior notice or liability.
Prohibited Activities
You agree not to use our Website or our products for any unlawful or prohibited purpose. You also agree not to engage in any of the following activities:
- Impersonating or misrepresenting your affiliation with any person or entity
- Accessing or attempting to access any account or information that does not belong to you
- Interfering or attempting to interfere with the security or functionality of our Website or our products
- Violating or attempting to violate the privacy or rights of any other user or third party
- Sending or transmitting any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, phishing messages, or other forms of solicitation
- Harvesting or collecting any information about other users or third parties without their consent
- Using our Website or our products in any way that damages our reputation or goodwill
We reserve the right to investigate and take appropriate legal action against anyone who violates these Terms.
Disclaimer of Warranties
Our Website and our products are provided “as is” and “as available” without any warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, security, availability, or compatibility.
We do not warrant that our Website or our products will meet your requirements or expectations, that they will be error-free or uninterrupted, that they will be free of viruses or other harmful components, or that they will be corrected if defects are found.
We do not warrant that the information on our Website is accurate, complete, reliable, current, or error-free. We do not warrant that the quality of our products will meet your expectations or that they will be free of defects.
You use our Website and our products at your own risk and discretion. You are solely responsible for any damage or loss that results from your use of our Website and our products.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Disclaimer of Warranties
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of or inability to use our Website and our products. This includes but is not limited to damages for loss of profits, revenue, data, goodwill, or other intangible losses.
This limitation of liability applies whether the damages are based on contract,
tort,
negligence,
strict liability,
or any other legal theory,
and whether we have been advised of the possibility of such damages.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages,
so some of the above limitations may not apply to you.